Privacy Policy

Last updated: 7/23/2025

1. Who we are

Hacienda Mobile Home Sales (“we,” “our,” “us”) provides manufactured‑home rentals and lease‑to‑own options in the Rio Grande Valley (RGV) of Texas. Website: https://haciendamobilehomes.com.

2. Information we collect

• Contact details – name, phone, email. Collected through web forms, open‑house sign‑ins, calls, and similar interactions.
• Application data – household size, employment and income details. Collected through rental or purchase applications.
• Device and usage data – IP address, browser type, pages visited, clicks. Collected via cookies, the TikTok Pixel, Facebook Pixel, and Google Analytics.
• Marketing interactions – ad views, form submissions, chat messages. Collected via TikTok Ads, Facebook Ads, and our website chat.

3. How we use your information

1. To process inquiries, applications, and transactions.

2. To provide customer service and schedule property tours.

3. To send promotional offers you request or consent to.

4. To improve our website, advertising, and services through analytics and testing.

5. To detect and prevent fraud or security incidents.

6. To comply with legal obligations.

4. Legal bases for processing (EEA/UK residents)

We rely on contract, legitimate interests (marketing, security, analytics), and consent (email/SMS marketing) where required.

5. Sharing and disclosures

• Service providers – hosts, payment processors, marketing platforms such as TikTok, Meta, and Google, used to operate the site, run ads, and process payments.
• Affiliated mobile‑home parks and agents – to fulfill your housing requests.
• Law enforcement or regulators – when legally required or to protect rights.
• Business transferees – in connection with a merger, sale, or asset transfer.

We do not sell or rent your personal information.

6. Cookies and tracking

We use first‑ and third‑party cookies and pixels (TikTok, Meta, Google) to measure ad performance and retarget visitors. You can manage cookies in your browser settings. To opt out of TikTok interest‑based ads, use the TikTok in‑app settings or visit TikTok’s privacy‑policy page.

7. Your choices

• Marketing opt‑out – click “unsubscribe” in emails or reply “STOP” to SMS.
• Do Not Track / Global Privacy Control – we honor browser‑based opt‑out signals where legally required.
• Access, correction, or deletion – email privacy@haciendamobilehomes.com or call (956) 704‑1520. Texas residents may have additional rights; California residents can refer to the CCPA section below.

8. Security

We maintain administrative, technical, and physical safeguards designed to protect your data, including encryption in transit and restricted employee access.

9. Data retention

We keep records as long as needed to serve you, satisfy legal obligations, or resolve disputes, and then securely delete or anonymize them.

10. Updates to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last updated” date.

11. Contact us

Hacienda Mobile Home Sales
Email: privacy@haciendamobilehomes.com
Phone: (956) 704‑1520